custody_injury · 2025-Q4
Special Investigations Unit (Ontario) · SIU case 25-OCI-524
Redacted summary
In the afternoon in late December 2025, the complainant attended a Canada Post outlet at a retail pharmacy in Bradford. The complainant was there to pick up a key to a home. Staff at the outlet told the complainant they could not be helped due to insufficient documentation. The complainant became belligerent and slammed their phone on the counter, prompting police to be called to the scene. A witness officer was the first to arrive, joined shortly by the subject officer. This was the officers' second attendance at the outlet involving the complainant that afternoon; earlier, they had responded to a similar disturbance in which the complainant had been refused service due to their behaviour and deficient paperwork, and the complainant had left on that occasion. On the present occasion, the witness officer told the complainant to leave the store or face arrest. When the complainant refused to exit voluntarily, the witness officer grabbed the complainant to forcibly remove them. The complainant physically resisted, and the two tussled briefly. The subject officer then grabbed the complainant and threw them to the floor, after which the complainant was handcuffed behind the back. The complainant suffered a broken nose during the takedown and was subsequently transported to hospital by paramedics. The incident was reviewed by the SIU.
Officer
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Source
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